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Profile Update

How to Update Your Profile and Submit Required Documents



In this guide, we explain how to update your profile and provide the required supporting documents requested by StackinSat.

Why is this update necessary?



When you created your StackinSat account, you were asked to provide an ID document to verify your identity. In compliance with current regulations, StackinSat must assign a risk profile to each client to ensure the security of your investments.

Over time, your risk profile may change. In such cases, StackinSat may request additional documents, such as:

A proof of address issued within the last three months.
Your latest tax return.
In rare cases, documents regarding the source of invested funds.

Additionally, between 1 and 3 years after account creation, StackinSat will require an update of your supporting documents.

How to proceed?



When StackinSat requests new documents or an update to your profile, follow these simple steps:

1. Log into your dashboard:



Go to your StackinSat account and sign in.

2. Access the "My Profile" section:



Click on the "My Profile" tab on the left-hand menu.
Click on the "Profile Update" link in the top right corner.

3. Upload your supporting documents:



Scroll down to the "Supporting Documents" section.
Choose the type of file to upload ( proof of address, tax return, etc.).
Select your file from your device.
Fill in the required information in the form.

4. Finalize the submission:



Click the "Next" button to validate.
If multiple documents are required, complete the additional steps displayed.

What happens next?



Once your documents are submitted, StackinSat will review them as soon as possible. You will be informed of your request's status or if any additional information is needed.

Important Points



Do not send your documents via email or chat.
To ensure efficient processing, only use the document submission feature in your dashboard.

📽 Watch our step-by-step video guide: StackinSat Profile Update

Conclusion



Congratulations! You now know how to update your profile and submit required documents on StackinSat.

For any additional questions, visit our help page at: help.stackinsat.com.

Enjoy your experience with StackinSat! 🚀

Updated on: 29/03/2025

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