Handling Unexpected Transfer Amounts

Case #1: The Transfer Received by StackinSat is Higher Than the Client’s Bitcoin Savings Plan

📌 Example:

StackinSat receives a €100 transfer, but the client’s Bitcoin Savings Plan (BSP) is set at €25 per week.

📩 What happens next?

The StackinSat team will send you an email asking you to confirm whether you want to convert the full €100 and create a one-time purchase order in our system.

✅ To validate your choice, you must follow the processing steps outlined in the email you will receive when an "unexpected transfer" occurs.

Case #2: The Transfer Received by StackinSat is Lower Than the Client’s Bitcoin Savings Plan

📌 Example:

StackinSat receives a €10 transfer, but the client’s Bitcoin Savings Plan (BSP) is set at €50 per week.

📩 What happens next?

The StackinSat team will send you an email asking you to confirm how you would like to proceed.

✅ To validate your choice, you must follow the processing steps outlined in the email you will receive when an "unexpected transfer" occurs.

Updated on: 07/03/2025