I can't connect to my Green Wallet wallet?

For your information, StackinSat is not responsible for the use of your Green Wallet.
We are not the developer of this digital vault (wallet).

🚀 StackinSat’s role is to deliver bitcoins to your personal vault.

🔗 We strongly recommend reading this article: "Not your keys, not your Bitcoin":
https://blog.stackinsat.com/les-5-principales-facon-de-conserver-ou-de-stocker-vos-bitcoins/

If you are unable to access your Green Wallet, follow these steps:

1️⃣ On the PIN code screen, tap the "App Settings" option at the bottom right.
2️⃣ Enable the "Connect via Tor" option.
3️⃣ You should now be able to access your wallet with this setting enabled.

📱 For mobile users:

Updating the app on iOS may also resolve the issue.

Security Tips

🔑 Make sure to securely store your PIN code to access your Green Wallet.
🔑 If you lose your phone or cannot log in, you can restore your wallet on a new device using your private key (usually a 12 or 24-word recovery phrase).

📽 To help you, we have created this detailed video: Bitcoin Private Key

For Technical Issues with Green Wallet

For additional technical issues accessing Green Wallet, please contact Blockstream, the developer of the wallet, at the following emails:

📩 security@blockstream.com
📩 inquiries@blockstream.com

Updated on: 29/03/2025